TrolleyMania.com is the property of Alert Communications Ltd 258, Cannon Road, Sta. Venera, HMR 07, Malta, Europe. Therefore this User Agreement is set with Alert Communications Ltd, hereby referred to as TrolleyMania.com.
The terms and conditions may be amended or changed at any time giving 1 month prior notice to the agreeing parties.
TrolleyMania.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at TrolleyMania.com, you accept these conditions. Please read them carefully. It spells out what you can expect from us and what we expect from you. By accessing any areas of TrolleyMania.com, users agree to be legally bound and to abide by the terms set forth below.
The E-Shops of TrolleyMania.com do not sell products to children, but they sell them to adults, who can purchase with a credit card. If you are under 18, you may use TrolleyMania.com only with involvement of a parent or guardian. TrolleyMania.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.
This site is created and controlled by TrolleyMania.com in Malta. The laws of Malta will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. TrolleyMania.com reserves the right to make changes to its site and these disclaimers, terms and conditions at any time. User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts of Malta for any litigation arising out of or relating to the use of or purchase made through TrolleyMania.com.
Buyers and sellers share the responsibility for making sure purchases facilitated by TrolleyMania.com are exciting, rewarding and hassle-free. We strongly encourage buyers to work with sellers before opening a claim relating to a purchase.
Complaints may be filed to TrolleyMania.com who will try to investigate the situation but in no way will be involved as a Dispute Resolution Board.
Dispute Resolution Mechanisms available in Malta
Malta Communications Authority
The Malta Communications Authority with the power conferred to it by the Ecommerce Regulations can hear disputes between consumers and online traders. However, prior to considering whether to proceed with a complaint made by the consumer, the MCA must ensure that the consumer has already lodged the complaint with the trader, but has failed to reach a satisfactory solution. The Authority has the right not to accept the dispute if it is of the opinion that other means for resolving the matter in a timely manner are available to the parties or if legal proceedings have already been initiated by any of the parties or if another Authority is already investigating the case.
Online Dispute Resolution (Euro-Label)
Through the eCertification scheme for online traders, known as Euro-Label, consumers have the opportunity to lodge complaints against a trader that has been awarded this Trustmark. The complaint is then handled by the Complaints Committee Board, comprising of representatives of the MCA, the Ministry of Infrastructure, Transport and Communications, the Consumer and Competition Division as well as from the Malta Chamber of Commerce and Enterprise.
Consumer Affairs Directorate – Consumer and Competition Division
In the event of a dispute, whereby no agreement is reached between trader and consumer, the latter can register his/her complaint with the Consumer Affairs Directorate. After obtaining all the necessary information from the complainant and after evaluating the case, a mediation process is set in motion. However, should this fail to produce the desired outcome, the consumer can then opt to take his/her case to the Consumer Claims Tribunal.
This section applies only to the extent permitted by law. For the avoidance of doubt, TrolleyMania.com does not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from TrolleyMania.com negligence or wilful default, or that of Trolleymania.com’s employees, agents or subcontractors or (b) fraudulent misrepresentation.
SITE POLICIES, MODIFICATIONS, AND SEVERABILITY
Please review our other policies posted on this site. These policies also govern your visit to TrolleyMania.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and operable to the extent permitted under the law, and shall not affect the validity and enforceability of any remaining condition.
You must choose a username and password on completion of registration. If there are any changes to the details supplied by you it is your responsibility to inform TrolleyMania.com as soon as possible.
TrolleyMania.com will do its best to correct errors and omissions as quickly as practicable after being notified of them.
To the fullest extent permitted by law, TrolleyMania.com is providing this site and its contents on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, TrolleyMania.com does not represent or warrant that the information accessible via this site is accurate, complete or current.